Exchange System Manager,
Servers,
<your server>,
Protocols,
SMTP.
Servers,
<your server>,
Protocols,
SMTP.
Right click on the default SMTP VS and choose Properties.
Click on the tab Delivery and then Advanced.
Change the FQDN to match what your external DNS and reverse DNS record says
Click on the tab Delivery and then Advanced.
Change the FQDN to match what your external DNS and reverse DNS record says
mail.domain.com for example.